He graduated from the University of Utah, and holds a master of business administration degree from Harvard. He was a jet fighter pilot in the U.S. Air Force.
He married Mary Crandall, and they have two sons. 
Prior to his call to full-time Church service, Elder Hales had a distinguished business career, serving in executive positions with three major national companies.
He was a Regional Representative for five years prior to his call as a General Authority. He earlier served as a branch president, bishop, high councilor, and stake president’s counselor. He was president of the England London Mission in the late 1970s and has served as first counselor in the Sunday School general presidency.
Elder Hales received his call as a General Authority on April 4, 1975. He served as an Assistant to the Quorum of the Twelve Apostles and later as a member of the First Quorum of the Seventy. He was Presiding Bishop of the Church from April, 1985 until called to the Quorum of the Twelve Apostles.
Elder Robert D. Hales was sustained as a member of the Quorum of the Twelve Apostles of The Church of Jesus Christ of Latter-day Saints on April 2, 1994.
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